Under the direct supervision of the Registrar, the Records/Student Services Assistant shall be responsible for answering telephone, transferring calls, taking accurate messages, generating routine correspondence, typing reports and forms, and providing back up for several other student services positions.
This position is responsible for shaping the customer service experience for prospective and current students interacting with DCCC and to provide support to the Student Services staff. Professional interaction with internal and external customers and partners is a key element of this position.
The above job description supersedes all previous descriptions. This description is intended to be a tool to describe the primary purpose of the job and the Essential Functions and Responsibilities. The job description may not be inclusive of all duties and job responsibilities. Administration has the right to add to or change the job responsibilities to cover absences or relief to equalize peak work periods at any time.